Emerson Milling Inc. is a privately owned oat milling plant, established in 1987, and located in the heart of the Red River Valley on the Canada / US border. The company markets oat products for use in birdfood, small pets, and animal feed rations. The continued growth and success of the company has been primarily due to three key elements: 1) Concentration on all aspects of customer service 2) Product Consistency 3) Product Quality An important factor in the development of Emerson Milling Inc. has been the encouragement of internal innovation wherever possible. In order to survive in a rapidly changing and competitive market, Emerson Milling Inc. has adopted current technology to facilitate the oat milling process. The facility is operated 24 hours a day, 7 days a week with the help of advanced automation technology. Every function within Emerson Milling Inc. has the customer’s satisfaction as the highest priority at all times. This is maintained through a work environment that provides all employees with the training, instructions and procedures needed to carry out assigned tasks and assure the customer of a consistent quality product. The company also has a well-known presence in the Red River Valley where it draws its oat supplies from within a 150 mile radius. The oats grown in the Red River Valley are renowned for their high milling quality. This area also has the highest percentage of oats grown per square mile than anywhere else in North America.